Privacy
At PMAbility, we are committed to protecting the privacy, dignity, and rights of all individuals.
PMAbility, is committed to protecting the privacy, dignity, and rights of all individuals. Our practices align with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant NDIS Quality and Safeguards Commission practice guidance.
1. Collection of Personal Information
We collect personal information only where necessary to deliver our services, including:
- Information provided through registration, service enquiries, and member login portals.
- Data relevant to NDIS service delivery, support coordination, and compliance reporting.
We ensure that all personal data is collected lawfully, transparently, and with your consent.
2. Use of Personal Information
Personal information is used for:
- Delivering and improving our NDIS-related services.
- Meeting compliance obligations under NDIS Practice Standards.
- Communicating with participants, carers, and stakeholders.
We do not sell or share your personal information with third parties unless required by law.
3. Storage and Protection of Data
Your data security is our priority. We use:
- Encrypted storage systems for all participant and member records.
- Two-Factor Authentication (2FA) for member logins to protect accounts against unauthorised access.
- Regular system monitoring, patching, and penetration testing to maintain security.
Data is hosted on secure servers located in Australia, ensuring compliance with NDIS and Australian privacy regulations.
4. Cookies and Website Usage
Our website uses cookies to:
- Enhance user experience.
- Track website performance and usage statistics.
You can disable cookies in your browser settings; however, this may affect functionality. We do not use cookies to collect sensitive personal information.
5. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request corrections to ensure accuracy.
- Withdraw consent where applicable.
To make a request, please contact us at admin@pmability.com.au.
6. Data Breach Response
In the unlikely event of a data breach, we follow the Notifiable Data Breaches (NDB) scheme. Affected individuals and the Office of the Australian Information Commissioner (OAIC) will be notified in line with legislative requirements.
7. Contact Us
If you have questions about this Privacy Statement or how your data is handled, please contact:
PMAbility Principal Consultant📧 admin@pmability.com.au
📞 0468 718734
Last updated: June 2025